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PR Crisis

Drafting A Crisis Response Statement

November 15, 2017 Andrew Koeck

Crisis management is a part of the territory for all PR professionals. It’s the job of a PR professional when everyone around is panicking and being defensive about their brand or business. The initial response to a crisis is a very important aspect of crisis management. It is important to remember the 5 Cs when drafting a response – Certainty, Compassion, Concern, Collaboration, and Control. Learn how to put them into action…

What Happens When Hackers Target Public Relations Firm

Cybersecurity matters are extremely sensitive with huge ramifications for international business concerns. But what’s even more sensitive is how corporate communications firms who are in charge of corporate reputations manage a situation. While we know PR firms protect companies who have been caught in a reputation management crisis, what happens when they become a target for hackers? Read the article to learn more…

Sign up for a free customized executive daily brief to get daily updates about your business and brand. We’ll send a customized report that includes insightful metrics and detailed analyses that helps you track the success of your PR campaigns…

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Andrew Koeck
Andrew Koeck

Andrew is Co-Founder and President of Fullintel. His 25-plus years of media intelligence experience helps large organizations and Fortune 1000 companies such as Textron, AAA, Clorox, Kraft Heinz, MUFG, and Bell plan and implement day-to-day and crisis media monitoring and analysis strategies and best practices. He also co-founded dna13, the world’s first software-as-a-service media monitoring platform, which was eventually acquired by PR Newswire.

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