When United Airlines faced backlash over passenger treatment, their brand sentiment dropped 69% in 48 hours across 1.2 million social mentions. The speed and scale of this reputational crisis underscore a critical truth for today’s PR professionals: without comprehensive brand monitoring, you’re navigating blind through a media landscape that never sleeps. Brand monitoring is the […]
If you’ve ever been confused about the difference between media monitoring and media analysis, you’re not alone. These terms are often used interchangeably in PR and communications, but they represent two distinct yet complementary functions that every communications professional needs to understand. Think of it this way: if media monitoring is like taking your temperature […]
Global brands must manage reputation across thousands of media channels, multiple languages, and diverse markets, all while delivering insights fast enough for executive decision-making. What once relied on basic media monitoring has evolved into intelligence platforms that predict trends, benchmark competitors, and demonstrate clear ROI. For PR teams, the difference between catching an emerging story […]
PR teams evaluate an average of 6.2 brand monitoring tools before making a purchase decision, according to our recent survey of 200 communications professionals. With over 200 tools competing for attention in today’s crowded market, the selection process has become more complex than ever. The stakes are higher too—the right brand monitoring platform can mean […]
Picture this: It’s 7 AM, and you’re staring at three crisis scenarios, five pending media pitches, and a strategic plan that needs to be on the CEO’s desk by noon. Sound familiar? As public relations professionals navigate an increasingly complex media landscape, AI tools like ChatGPT have emerged as powerful allies in managing the daily […]
In today’s hyper-connected media landscape, PR professionals face an unprecedented challenge: How do you spot the stories that matter before they explode into trending topics? The answer lies in combining cutting-edge predictive AI with expert human analysis—a powerful partnership that transforms reactive monitoring into proactive intelligence. The Data Deluge: Why Traditional Monitoring Falls Short Every […]
Your CEO steps into a critical investor call, confident and prepared. Within minutes, a board member references a competitor’s announcement from three hours ago—one that completely shifts the conversation’s trajectory. Your executive freezes, clearly caught off-guard, while the room’s energy shifts from confidence to concern. This scenario could have been prevented with an effective executive news briefing system. For public relations professionals, implementing comprehensive executive news briefing processes isn’t just […]
When your CEO asks, “What did PR actually deliver last quarter?”—can you answer with confidence? Media analysis has become the make-or-break capability for modern PR teams. While 86% of PR practitioners recognize measurement as critically important, only 38% feel confident in the metrics they report. This confidence gap represents both a strategic challenge and a career-defining opportunity. Organizations that master media analysis gain a decisive […]
The numbers looked impressive on the surface: 50 million impressions, 500 media placements, and an AVE calculation showing $2.3 million in “earned value.” The client presentation sparkled with charts and graphs. But when the CEO asked the critical question—”How did this impact our business?”—the room went silent. This scenario plays out in conference rooms across […]
In a world where conversations happen nonstop, your brand is mentioned across channels—whether you’re tuned in or not. Brand monitoring is the process of tracking those mentions, conversations, and sentiment across news, broadcast, digital, and social media platforms. As media environments become more complex, protecting brand reputation has become both more critical and more challenging. Customers, stakeholders, and employees all influence how your brand is […]
