The latest insights and news from Fullintel
Large language models (LLMs) have transformed the way people search for and consume information. While traditional search engines like Google and Bing remain popular, nearly half of U.S. and European internet users now begin their search with some kind of AI tool. Even traditional search engines now utilize AI-generated summaries, sometimes leading to so-called “zero-click […]
When United Airlines faced backlash over passenger treatment, their brand sentiment dropped 69% in 48 hours across 1.2 million social mentions. The speed and scale of this reputational crisis underscore a critical truth for today’s PR professionals: without comprehensive brand monitoring, you’re navigating blind through a media landscape that never sleeps. Brand monitoring is the […]
PR teams evaluate an average of 6.2 brand monitoring tools before making a purchase decision, according to our recent survey of 200 communications professionals. With over 200 tools competing for attention in today’s crowded market, the selection process has become more complex than ever. The stakes are higher too—the right brand monitoring platform can mean […]
Why Tracking AI Mentions Is Now Essential for PR Media measurement is evolving alongside readers. We’re no longer just examining individual articles to understand a story, but rather considering articles as part of a broader picture of influence. As more and more traffic is siphoned away by AI-driven overviews and chat experiences from publishers, AI […]
More than half of all Google searches now end without anyone clicking a single link. That’s the reality PR teams face in 2025, and it’s reshaping everything we thought we knew about measuring earned media success. The implications are significant: your best coverage might generate impressive impressions but send almost no one to your website. […]
Fullintel won seven AMEC Communication Effectiveness Awards in London, with award-winning work submitted on behalf of five clients. The wins reflect Fullintel’s commitment to rigorous, framework-led measurement that proves real communications impact.
How a Global PR Agency Cut Morning Brief Production Time by 50% While Improving Quality Let’s talk about the 4 AM problem that nobody in PR wants to admit they have. Your team gets up before dawn to compile executive news briefings. They’re scanning hundreds of sources, formatting HTML emails, and racing against a 7:30 […]
As trust erodes and AI reshapes how people discover information, PR measurement has become a strategic necessity. The path forward lies in combining human insight with smart analytics to focus on outcomes, trust, and real business impact.
Your CEO just asked about last quarter’s media performance. You pull up the dashboard: 847 mentions, 42 million impressions, and an 89% positive sentiment score. The numbers look good. But here’s the question that should keep you up at night: what do these metrics actually tell you about your brand’s health? Most PR measurement today […]
This blog explores why miscommunication is common in the workplace and shares expert insights, including from Ted Skinner, on four key communication skills that help improve clarity, collaboration, and productivity.
