When a major airline’s system crashes during peak holiday travel, its PR team has minutes, not hours, to respond. The difference between a managed situation and a full-blown reputational crisis often comes down to preparation, speed, and precision in those critical first moments. Modern PR crisis management demands more than traditional reactive approaches—it requires predictive […]
Table of Contents 1. What Is a Reputation Crisis? 2. What Triggers a Brand Crisis? 3. Why Reputation Crisis Management Matters 4. 3 Phases of Crisis Management 5. Crisis Communication Strategy 6. Media Intelligence & Listening 7. Best Practices for Brand Crises 8. Real-World Crisis Responses 9. Reputation Recovery 10. How Fullintel Supports In 2023, […]
It’s 5 AM, and while most of the world sleeps, someone on your PR team is frantically scrolling through hundreds of articles for your executive news brief. Sound familiar? You’re not alone. As someone who’s spent years optimizing media monitoring workflows and implementing AI solutions for crisis communication, I’ve witnessed how the landscape of executive […]
